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Tell us where your project needs to move forward

A clearer brand, a more useful website or workflow, or an event and training programme ready to deliver? Share the objective, existing materials and timing. We will clarify the need before discussing a workable scope.

Start Here

A simple route from enquiry to next action

Share the context

Tell us your brand, market, deadline, and the type of support you need.

30-minute strategy call

We clarify the problem, expected outcome, and whether Starbay is the right fit.

Suggested route

You receive a practical next step, from a focused audit to a staged proposal.

Scope confirmation

Pricing, contract, timeline, and confidential details are confirmed by a human consultant.

Kickoff

Once approved, we set milestones, assets, and communication rhythm.

WhatsApp

+852 9455 9624

For first enquiry and scheduling. Pricing and contracts are confirmed by a human consultant.

Email

hello@starbaymedia.com

Send your brief, website, deadline and the type of support you need.

Hours

Mon–Fri 10:00–18:30 HKT

Hong Kong time. Urgent institutional events should include deadline and event date.

Share the context that fits your need

  • Brand and campaigns: Your brand or website link, target customers, current channels and the messaging, content or enquiry problem to address.
  • Websites and AI systems: The current site or workflow, its users, a time-consuming task and the function you want to try first.
  • Events, education and institutional projects: Audience, date, location and expected outputs; include the brief and submission deadline if procurement is involved.

You do not need a finished brief

A short description, existing page, reference project or outline is enough to start. Include a budget range if available, desired completion date and contact person so we can assess priorities and resources. Send only information you can share at this stage; confidential materials can follow once arrangements are agreed.

Agree the scope before work begins

Use the form below or email hello@starbaymedia.com. We review the need and timing, clarify gaps or arrange a conversation, then suggest an assessment, defined project or ongoing support. Work starts after outputs, fees, revisions and milestones are agreed. Flag fixed deadlines in your enquiry; availability and delivery dates require separate confirmation.

Office Presence

Nansha headquarters and Hong Kong administration

Greater Bay Area HQ

Rooms 403-404, 4/F, Tower B, Yuexiu International Financial Center, Nansha District, Guangzhou

Hong Kong Admin Office

Unit B265, 12/F, Block B, Yulin Industrial Centre, 2-26 Kwai Lok Street, Kwai Chung, New Territories, Hong Kong

Enquiry Form

Tell us what you are planning

Your enquiry is reviewed by our team. Pricing, contracts, payment, and confidential details are never confirmed by automation.

We normally reply within one business day.

Service regions include Hong Kong, the Greater Bay Area, Mainland China, and overseas Chinese-speaking markets.

Please include:Project type, target market, expected timing, current website/social channels, and any confirmed event or RFP deadline.

Required fields are used to answer this enquiry; phone, market, and timing are optional. The record is stored privately and emailed to Starbay Media. Hosting, email, security, and technical providers may process it only for those functions. It is not used for direct marketing without the required consent. See the Privacy Policy for retention, transfer, and data access or correction requests.

FAQ

FAQ

Can we enquire before setting a budget or scope?

Yes. Explain the problem, existing assets and ideal completion date. We can help distinguish essential work from later options. If deeper assessment is needed, its scope and fee are agreed first; an initial enquiry is not treated as a production commission.

Do we need to replace our existing website or suppliers?

Not necessarily. Share the current site, materials and team responsibilities. We assess what can be reused and what needs improvement, then define Starbay's part to avoid duplicate production or unnecessary disruption to services already in use.

What should we send for a fixed tender or event deadline?

Include the submission deadline, event or launch date, required outputs and time needed for your internal approvals. We assess the workload and available resources before accepting. Sending an enquiry does not reserve capacity or confirm a delivery date.

Should we attach confidential materials?

Start with an outline or a redacted example. Customer lists, personal information, internal pricing and other confidential files should follow only after their purpose, confidentiality arrangements and transfer method are agreed. You do not need to send a full document set to begin a discussion.

What should your next project achieve?

Share your objectives, timing and current challenges. We will help define the scope and a practical next step.

Book a 30-minute strategy call